There are several reasons why you're experiencing this issue. If you can see My Computer on the navigation pane, follow the steps below and see if it resolves the issue:
Open Start Menu and type regedit.exe in the search line, then press
Enter.
If prompted by UAC, then click on Yes.
In Regedit, go to the location below: HKEY_CLASSES_ROOT\CLSID\{20D04FE0-3AEA-1069-A2D8-08002B30309D}\ShellFolder
On the left pane of regedit, right click on the ShellFolder
key and click on Permissions.
At the top, select the Administrators group. At the bottom, check the
Allow box to the right of Full Control and click on OK.
In the right pane of regedit, right click on a empty space and click on
New and DWORD (32-bit) Value. Type Attributes
and press Enter. NOTE: If Attributes is already here, then you can skip this step and go to step 8 below instead.
In the right pane of regedit, right click on Attributes and click on
Modify.
To Add Computer to the Navigation Pane NOTE: You can also right click on Attributes and click on Delete and Yes to restore Computer to the Navigation Pane.
8a. Type in b084010c and click on OK.
8b. Go to step 9.
To Remove Computer from the Navigation Pane
9a. Type in b094010c and click on OK.
If you have 64-bit Windows 7 Installed Note: To also add or remove Computer from the Open and
Save as type windows as well in 64-bit Windows 7, you will also need to do this step.
If you have a 32-bit Windows 7 installed, then skip this step since doing steps 1 to 7/8 will add or remove Computer from the "Open" and "Save as" type windows as well.
10a. In Regedit, go to the location below: Code: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{20D04FE0-3AEA-1069-A2D8-08002B30309D}\ShellFolder
10b. Repeat steps 4 to 9/10 above.
Close regedit.
Restart the computer to fully apply.
Update us with the outcome so we can provide further assistance.
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